Changing the way you feel is an important part of changing the way you think. Research shows that appealing to human emotions can help convince others and build your authority as a leader. This book highlights these studies and shows you how to act in that direction, presenting both comprehensive frameworks for the development of influence and simple tactical tactics that you can use to persuade others on a daily basis.
The Emotional Intelligence series presents key essays about the human side of professional life, collected from the Harvard Business Review. Each book in the series offers results-proven studies that show how emotions have an impact on our lives, practical tips for managing people and difficult situations, and essays on what it means to deal with your emotional well-being at work. A source of inspiration and practical advice, these books describe the critical social skills to be mastered by ambitious professionals.
